Returns & Exchanges
At Urban Tactical, we stand behind the durability and performance of our gear. If your purchase doesn't meet your tactical requirements, we offer a hassle-free 30-day return window for all items in original condition.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the gear is unworn and unwashed.
Ship the Gear
Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.
Inspection and Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing